Contact Us: Car Questions, Corrections and Tips
We answer messages within one business day. Tell us what you drive and what you need, and we will point you in the right direction, even if it is a different workshop.
Write to Contact Monday to Friday, 9am to 5pm. Put a clear subject line so we can route your message quickly: QUESTION, CORRECTION or TIP. We read everything, and we reply to anything that needs an answer.
For a faster reply during working hours, reach us on Phone. This is our WhatsApp support line for quick questions about a guide, a part number, a correction or a photo request. It is staffed Monday to Friday, 9am to 5pm Jakarta time. Send your name, your car model and the topic first, then the details, so we can route it to the right writer.
The WhatsApp line is for short questions and corrections, not for remote diagnosis of a safety fault. If your car has a brake, steering or tyre problem, stop driving and consult a qualified mechanic before anything else.
Write to us
If you prefer a form, use the message box below. Include your name, a working email and your message. When we get it, you will see a confirmation on screen, so you know it arrived.
What to include
- Questions: the car model, year, mileage and the symptom, plus any warning light.
- Corrections: the exact URL, what is wrong, and a photo or source that proves it.
- Tips: the product name, where you bought it, and a photo if you have one.
We cannot diagnose every fault or test every product, but a clear, specific message always gets a faster reply than a vague one. If you are writing about a repair, include the invoice date and the parts used so we can check the details.
For what we cover and how we work, see About Us or browse the Maintenance section.
Where we cite standards or safety advice, we point readers to public bodies such as NHTSA and the IIHS, alongside our own workshop reporting.
Ezra Agro — practical car guides for everyday drivers.